FAQ - Flame goes out

This range uses a flame sensor on each burner. The purpose of the flame sensor is to shut off gas flow in the event the flame is extinguished. This is for your safety. Please follow the directions when lighting the burners. They may be different than what you are used to, but you will quickly become accustomed to it.

To properly light the burners, push and turn knob counter-clockwise to the maximum position indicated by the ★ symbol.

Push and hold the knob until the flame has been lit. You should hear the gas flowing and the ticking sound of the surface ignitors. The sparks produced by the ignitor situated inside each burner will light the flame. Wait about 10 seconds after the gas burner has been lit before letting go of the knob. This allows the flame sensor to fully activate. Adjust the burner to the desired flame height.

If the burner flame should go out for any reason, the safety valve will automatically STOP THE FLOW OF GAS. To re-ignite the burner, return the knob to the closed position, wait at least 1 minute and repeat the lighting procedure.

If the flame continues to go out when you release the control knob, even after holding the knob in for 10 seconds, call for service.

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